Question 1

What are the check in and check out times?

Accepted Answer

Check in is from 3pm and check out is by 11am. If you need a little flexibility, just ask – we'll do our best.

Question 2

How does self check in work?

Accepted Answer

We'll send you clear arrival instructions and a door code before your stay, so you can let yourself in whenever you arrive.

Question 3

Is there parking?

Accepted Answer

Parking details vary by stay and are listed on each stay page. Ask us if you need a space and we'll help.

Question 4

Can I bring my pet?

Accepted Answer

Pets are by arrangement only. Get in touch before booking and we'll let you know what's possible.

Question 5

Can I smoke at the property?

Accepted Answer

No – all our stays are strictly non smoking, including vaping.

Question 6

What's your cancellation policy?

Accepted Answer

Our cancellation terms are shown when you choose your dates. Placeholder – full policy to follow.

Question 7

Can you invoice my business?

Accepted Answer

Yes. We provide proper invoices for companies and can set up account billing for regular or longer bookings.

Question 8

Do you offer longer stays?

Accepted Answer

Absolutely – a lot of our guests stay for weeks or months. For 28 nights or more, get in touch and we'll tailor a quote.

Question 9

Why book direct rather than through a platform?

Accepted Answer

It's our best price, there are no platform fees on our side, and you deal with us directly from start to finish.

Question 10

What are the house rules?

Accepted Answer

Be respectful of the space and the neighbours: no smoking, no parties, and quiet after 10pm. Each stay page lists its own rules.

Good questions